Privacy Policy

Privacy Policy for VCRAFT


Last Updated: [Insert Date You Publish This]

Thank you for visiting VCRAFT. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.


1. Who We Are


"VCRAFT" ("we", "us", "our") is the controller and responsible for your personal data. We are an e-commerce business selling home décor and 3D printed items, delivering across India.

Our full contact details are:

  1. Email: vasanthvtech@gmail.com
  2. Phone: +91 9611881126
  3. Address: 14-67 New NEW AL-BAKE RESTORENT, Palace Road, Near TEA TIME, KUPPAM, A/P - 517425


2. The Data We Collect About You


We may collect, use, store, and transfer different kinds of personal data about you to provide our services. This includes:

  1. Identity Data: Your first name and last name.
  2. Contact Data: Your billing address, delivery address, email address, and telephone number.
  3. Transaction Data: Details about products you have purchased from us and payments.
  4. Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
  5. Usage Data: Information about how you use our website and products.

We do not store your payment card details. All payments are processed securely by our third-party payment gateway [Example: "like Razorpay" or "Instamojo" - name your payment provider here].


3. How We Use Your Personal Data


We use your personal data for the following purposes:

  1. To Fulfill Your Order: To process and deliver your order, including managing payments and sending you service communications (like order confirmations and shipping notifications).
  2. Customer Support: To respond to your inquiries, complaints, or requests via email, phone, or our website.
  3. To Improve Our Website: To use data analytics to improve our website, products, marketing, and customer experience.
  4. Legal Obligations: To comply with any legal or regulatory obligations (e.g., tax and GST requirements).
  5. Marketing (with your consent): To send you information about new products, sales, or promotions, but only if you have opted-in to receive such communications.


4. How We Share Your Personal Data


We do not sell, trade, or rent your personal information to third parties. We will only share your data with the following parties for the purposes set out above:

  1. Delivery & Shipping Partners: We provide your name, address, and phone number to our courier partners to deliver your order.
  2. Payment Processors: To securely process your payment.
  3. Legal Authorities: If required by law or to respond to a valid legal process.


5. Data Security


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.


6. Cookies


Our website may use "cookies" to enhance your experience. Cookies are small files placed on your device's hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly (e.g., the shopping cart).